Last updated: January 17, 2023

While we have not made any significant changes to the way we process our users’ data, we have updated this Privacy Policy to make it more concise and easier to read, and to ensure compliance with the new General Data Protection Regulation (GDPR), which came into force on May 25, 2018.

At SHORE-CARBON, we respect your privacy and it is important to us that you understand how we collect, use, and share data about you. This Privacy Policy describes our data collection practices and explains your rights to access, correct, or restrict the use of your personal data.

Unless otherwise stated or unless a link refers to a different policy, this Privacy Policy applies when you visit or use the Shore-Carbon website or its associated services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy or any other agreement governing your use of the Services, please do not use the Services.

1. Data We Collect

We collect certain data that you provide to us directly, such as information you enter yourself.

We also collect some data automatically, such as information about your device and the parts of the Services you interact with or use regularly.

1.1 Data You Provide to Us

We may collect different types of data from or about you depending on how you use the Services. Below are examples to help you understand the types of data we collect.

When you create an account and use the Services, including via a third-party platform, we collect all data you provide directly, including:

Account Data

To use certain features (such as registering for online services), you must create a user account. When you create or update your account, we collect and store the data you provide, such as your password, email address, first and last name, address, and date of birth, and we assign you a unique identification number (“Account Data”).

Payment Data

We collect certain data related to your purchases on Shore-Carbon, such as your name and postal code, in order to process your order.

You must provide certain billing and payment data directly to our payment processors, including your name, credit card information, billing address, and postal code. For security reasons, Shore-Carbon does not collect or store sensitive payment card data such as full credit card numbers or authorization request data.

Contests, Promotions, and Surveys

We may invite you to participate in surveys or promotions (such as contests, giveaways, or challenges), either through the Services or via third-party platforms. If you choose to participate, we collect and store the data you provide, such as your name, email address, date of birth, or phone number.

This data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or another privacy policy. The collected data will be used to administer the promotion or survey, including notifying winners and awarding prizes.

When third-party platforms are used, their privacy policies apply.

Communications and Support

If you contact us for support, report an issue, or raise a concern (whether or not you have an account), we collect and store your contact details, messages, and other information such as your name, email address, location, operating system, IP address, and any other data you provide or that we collect automatically.

We use this data to investigate and respond to your request in accordance with this Privacy Policy.

All of the above data is stored by us and associated with your account.

1.2 Data We Collect Automatically

When you access the Services, we automatically collect certain data, including:

System Data

Technical data about your computer or device, such as IP address, operating system type and version, unique device identifiers, browser type, browser language, domain, and other system data (“System Data”).

Usage Data

Statistics related to your interactions with the Services, such as pages viewed, time spent on pages, features used, searches performed, clicks, date and time, and other data related to your use of the Services (“Usage Data”).

Approximate Location Data

Approximate geographic location data, including country, city, and coordinates derived from your IP address.

This data is collected via server log files and tracking technologies, as described below in the section “Cookies and Data Collection Tools,” stored by us, and associated with your account.

2. How We Collect Data About You

We use tools such as cookies, web beacons, analytics services, and advertising services to collect the data described above. For some of these tools, you may opt out of data collection.

2.1 Cookies and Data Collection Tools

As detailed in our Cookie Policy, when you access and use the Services, Shore-Carbon and its service providers (such as Google Analytics and third-party advertisers) use server log files and automated data collection tools including cookies, web beacons (or tracking pixels), scripts, custom links, and device or browser fingerprinting (collectively, “Data Collection Tools”).

These tools automatically collect certain System Data and Usage Data when you use the Services. In some cases, we associate data collected through these tools with other data collected under this Privacy Policy.

Cookies are small files sent to your device to uniquely identify your browser or device or to store data in your browser. We use cookies to analyze usage, personalize your experience, simplify login, and recognize you between sessions.

Web beacons are small objects that allow us to analyze user activity, such as whether a page was viewed or an email was opened.

Shore-Carbon uses the following types of cookies:

• Preference cookies: to store browser preferences such as language settings.

• Security cookies: to enable login, protect accounts, and detect unauthorized access.

• Functional cookies: to remember functional settings (e.g., video volume).

• Session cookies: to track interactions, store login credentials, and process purchases.

You can configure your browser to alert you about cookies, restrict them, or refuse them entirely. Disabling cookies may limit your ability to use certain features of the Services.

Some third-party partners may also use local storage objects (LSOs), such as Flash cookies.

2.2 Analytics Services

We use third-party analytics services such as Google Analytics and Facebook Pixel to analyze usage of the Services. These services use Data Collection Tools to help us understand user behavior, improve Services, and deliver relevant content.

2.3 Online Advertising

We use third-party advertising services such as Facebook and Google Ads to promote our Services. These ads may be targeted based on Usage Data and System Data.

We may share hashed and anonymized email addresses with advertising partners for targeted advertising purposes.

You can manage targeted advertising preferences through your device, browser, or advertising platform settings.

3. How We Use Your Data

We use your data to:

• Provide and manage the Services

• Communicate with you

• Prevent fraud and abuse

• Improve and develop new features

• Analyze usage and trends

• Deliver targeted advertising

• Comply with legal obligations

4. Data Sharing

We do not sell your data and never will.

We may share data with service providers, analytics partners, advertising partners, and authorities when required by law, or during corporate restructuring.

5. Security

We implement appropriate security measures based on data sensitivity. However, no system is 100% secure. You are responsible for protecting your password and contacting us if you suspect unauthorized activity.

6. Your Rights

You have rights regarding your data, including access, correction, deletion, and objection. You may unsubscribe from marketing communications and manage cookie preferences.

For data requests, contact: support@shore-carbon.com

7. Jurisdiction

Shore-Carbon is based in France. Your data is processed and stored in Europe and may be transferred outside the EEA under appropriate safeguards.

8. Updates and Contact

We may update this Privacy Policy from time to time. Significant changes will be communicated as required by law.

For questions or concerns, contact:

📧 support@shore-carbon.com